PERCAKAPAN ANTARA RECEPTIONIST DENGAN GUEST UNTUK MELAKUKAN PEMESANAN KAMAR

PERCAKAPAN ANTARA RECEPTIONIST DENGAN GUEST UNTUK MELAKUKAN PEMESANAN KAMAR

Receptionist: Good morning madam welcome to our hotel, may i help you?

Guest: Good morning, i want to check in

Receptionist: Have you make a reservation before madam?

Guest: Not

Receptionist: How many room do you want and for how many person madam?

Guest: I want one room for one person

Receptionist: How many long do you stay with us?

Guest: For three night

Receptionist: Wait a moment please madam, i will check our reservation chart. I’m sorry madam for you waiting. We have room in our hotel such as standard, superior, deluxe, and suite. And the rate for standard room is us $100 per night, superior room is us $200 per night, deluxe room is us $300 per night, and for suite room is us $400 per night. Which one could you like madam?

Guest: I like a superior room

Receptionist: May I get your ID please. May I know your name?

Guest: My name is ....                 

Receptionist: Thank you Mrs.  .... I fill in this registration card

Guest: Ok

Receptionist: How about your account payment?

Guest: I pay with credit card

Receptionist: Excuse me Mrs.  ...  do have a special request ?

Guest: Yes, I need a magazine in my room. What kind of magazine do you have?

Receptionist: We have sport magazine and fashion magazine. Which one did you like madam?

Guest: A fashion magazine

Receptionist: All right madam our bellboy will deliver you fashion magazine every morning

Guest: Ok

Receptionist: Mrs. ... this is a guest card as sign evidence that your stay in our hotel and this is a breakfast coupon for you as breakfast in restaurant half over there by the front door.

Guest: Ok

Receptionist: Mrs.  ...  your room is ready. You room number is 107 and the rate is us$200, is that correct?

Guest: Yes, thanks

Receptionist: Bellboy please, please escort Mrs. ... to this room. The room number is 107 here are the key. Mrs. ... I hope you have a nice stay in our hotel

Guest: of course, thank you

Receptionist: You’re welcome